01530 222246
lowwoodsfurnishings@gmail.com

Delivery & Returns

Delivery of fabric:

We aim to process your orders within 72 hours. You will receive an email confirming completion of your order, this means it have been dispatched.

Please note that this is based on items that are in stock. Items that are out of stock may take considerably longer. If you need to order urgently, please contact us as we may be able to get it to you faster.

Bespoke items have an average makeup time of 4-6 weeks. This varies depending on the time of year. For more information, please contact us.

Delivery charges vary on the size/weight of your parcel. Fabric over 5 meters will be sent out on a pole to avoid heavy creasing, this will make a difference to the delivery cost.

We cannot be held responsible for items lost in the post or carrier transit.

Returns:

Made to measure/made to order products cannot be returned unless faulty.

Once a piece of fabric has been cut specifically for you, it can not be returned unless faulty. We would urge you to obtain samples to check colour ways first.

If you have any queries on returns, please contact the showrooms on 01530222246.