Frequently Asked Questions

What are your Opening Hours?

We are open 9:00 – 17:00 from Tuesday through to Saturday and 9:00 – 13:00 on Sundays. We are closed every Monday.

How far are you from the M1 or the M42?

We are around 5 minutes from the M1 J23 (Loughborough) and around 10 minutes from the M42 J13 (Ashby).

What services to you provide?

We provide a range of different making up services such as curtains, blinds, pelmets, valances, cushions, loose covers, window seat cushions and basic upholstery (headboards and footstools).

Can you help me work out how much fabric I will need?

Yes, the friendly staff in our showroom are happy to help work out how much fabric you need for your projects.

 

Do you stock ready-made curtains?

No, we do not stock ready-made curtains as all of our curtains are made to measure with the fabric of your choice.

If I am not local to the showroom, could you still provide your services and have the finished curtains or blinds send to my house upon request?

Yes, we can take jobs over the phone or by email and the finished product can be sent via Interparcel. This is at a varied cost.

 

Do you sell upholstery fabric?

Yes, we sell a range of upholstery, curtain weight and cotton fabrics. Some of our upholstery fabrics have been fire retarded too!

 

What extras do I need to complete my project?

If you are intending to make up your own soft furnishings, we would suggest that you speak with one of our advisers who will be happy to discuss your project. Call us on 01530 222246 or visit our showroom.

What about shrinkage and fading?

It is normal for washable fabrics to be subject to some degree of shrinkage, this can vary and is dependant on the type of fabric and the condition that it is used in. Unless stated we recommend to dry clean fabrics. Fading will occur naturally over time in most fabrics.

 

Can you supply fabrics that are not on your website?

Yes, we have a larger selection of fabrics in our showroom than on our website. We are also able to order in fabrics from various companies. If you are looking for a fabric in particular or want to compare prices, please email us -lowwoodsfurnshings@gmail.com.

 

What if I need my fabric to be fire retardant?

We can arrange for your fabric to be fire retarded at an additional cost. Please note that there is a minimum of 6 meters of fabric we can send off to the company. They will not accept any less.

Will my fabric come rolled or folded?

Any fabric ordered less than 4 meters will come folded, anything larger will be sent on a roll. All PVC fabrics will be sent rolled to avoid creasing.

 

How long will it take my fabric to arrive?

We aim to package send your fabric within 72 hours. We use 3-5 working day delivery via My Hermes and Interparcel. If you require your fabric sooner than this, please contact us and we will be able to discuss postage.

Can I return items that I have ordered?

Answer: You will need to contact the workrooms to discuss your return, but please take into consideration that you may have to pay a restocking charge.